Terms of service

Terms of Service Agreement for AyraTec

Welcome to AyraTec, operated by Inovura GmbH ("we", "us", or "our"). By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service ("Terms").

1. Acceptance of Terms

By accessing our website and purchasing our products, you agree to these Terms, as well as our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you should not use our website or purchase our products.

2. Products and Payment

We offer electronic products for sale on our website. We reserve the right to change the products we offer, and we may discontinue or modify any product at any time without notice. We also reserve the right to limit the quantity of products you can purchase. Payment is required at the time of purchase. We accept various payment methods, including credit cards, PayPal, and other forms of payment as indicated on our website.

3. Shipping and Delivery

We will ship your order to the address provided at the time of purchase. We make every effort to ship orders as quickly as possible, but we cannot guarantee delivery dates or times. Shipping costs will be calculated at checkout and may vary depending on the destination and shipping method selected. Please note that international shipments may be subject to import duties, taxes, and fees, which are not included in the price of our products or shipping charges. You are responsible for paying any such fees imposed by your country's customs authorities.

4. Returns and Refunds

We provide a return policy for our products. If you are dissatisfied due to damage or functionality issues, please contact us within 30 days of delivery. Returned products must be in their original condition and packaging. We reserve the right to decline returns that do not meet these criteria. If you receive a damaged or defective product, reach out to us promptly, and we will collaborate with you to address the issue, offering a replacement or refund as necessary.

Please note that any transportation costs and return fees incurred will not be refunded and must be borne by the customer.

5. Warranty

We provide a limited warranty for our products. Please refer to the product description or packaging for specific warranty information. Our warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

6. Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of Inovura GmbH or its licensors. You may not use or reproduce any content from our website without our express written permission.

7. Limitation of Liability

In no event shall Inovura GmbH, its officers, directors, employees, or agents, be liable to you for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website or purchase of our products. Our liability for any direct damages shall not exceed the amount paid by you for the product in question.

8. Indemnification

You agree to indemnify and hold Inovura GmbH harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our website or your violation of these Terms.

9. User Conduct

By using our website and purchasing our products, you agree to comply with all applicable laws, regulations, and these Terms. You also agree not to engage in any of the following activities: 

  • Use our website or products for any illegal or unauthorized purpose;
  • Engage in any activity that interferes with or disrupts our website or products, or the servers and networks connected to our website or products;

  • Attempt to gain unauthorized access to our website or products, or the servers and networks connected to our online store

    10. Changes to Terms

    We reserve the right to modify these Terms at any time.